Overview: Since 2020, Everblue has partnered with a leading federal agency responsible for supporting employee development and advancement through rigorous, highly regulated testing protocols. Twice a year – in March and July – this agency facilitates online exams to evaluate employees for professional advancement opportunities.

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Challenge: The client required a secure, ADA-compliant online testing platform that could manage complex exam delivery needs, meet federal regulatory requirements, and scale efficiently for two annual cohorts totaling approximately 100 participants. Each testing window would involve:

- Simulation-based short-response exams and multiple-choice content exams

- A tight, 4-day testing window with 40–50 applicants per session

- Strict testing protocols

- High-stakes outcomes impacting career progression

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The agency needed a partner who could provide a seamless candidate experience, maintain integrity and security throughout the testing process, and offer real-time support and accountability.

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Solution: A Unified Testing & Proctoring Platform by Everblue

Everblue delivered a fully integrated solution that included two core modules:

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Testing & Certification Module: Designed to simplify and secure exam delivery from end to end:

- Online portal configured for each testing cohort

- User-friendly exam scheduling and test-taking portal

- ADA-compliant design ensuring accessibility for all candidates

- Automated workflows for exam setup, test window control, and results management

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Online Proctoring Module:

- Built for trust, transparency, and compliance:

- No-download proctoring solution compatible with low-tech user environments

- Pre-exam system checks (internet, webcam, tab control, etc.)

- Real-time monitoring with AI and human review for flagged sessions

- Full alignment with federal security and transparency standards

- Proctor review and client notifications within 1 business day

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Results: Since launching the partnership, Everblue has successfully supported biannual testing sessions with efficiency and client satisfaction. Outcomes include:

- Hundreds of employees tested across multiple cohorts

- Seamless execution of 4-day testing windows, twice a year

- On-demand technical support and client communication throughout the process

- Increased confidence in exam integrity and fairness among applicants and administrators

- More efficient promotions through structured, data-driven evaluations

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