Government programs are expected to process more applications, serve more residents, and meet rising compliance requirements, all while delivering better customer service. Yet many agencies still rely on paper forms, PDF uploads, or legacy intake systems that slow everything down.
Digital applications are one of the fastest, highest-impact upgrades a government program can make. By guiding applicants through a structured online form, agencies reduce errors, speed up reviews, and deliver a clearer, more transparent experience for the public.
Paper and PDF-based processes create roadblocks at every step:
Everblue’s digital applications feature solves these problems by collecting clean, validated data from the start. Reducing back-and-forth communication and enabling faster, more consistent decisions.
For many agencies, digital applications become the foundation for modernizing workflows, reporting, and customer service.
One of the best examples of this transformation comes from Virginia’s Office of Pesticide Services, which certifies pesticide applicators and licenses pesticide businesses. The previous application process took as long as 3-6 months, so long that many applicants forgot they had even applied. This wasn’t just an inconvenience, without a valid license, individuals couldn’t work, which delayed careers.
After moving to Everblue’s digital application system, processing times dropped to as short as 3 to 6 days. That shift not only fixed a process, it removed unnecessary barriers to employment and created a domino effect across the state’s workforce and economy. When people can start working weeks or months sooner, the economic impact is hundreds or thousands of times larger than the administrative savings alone.
To learn more about how digital applications can streamline your program, please call 800-460-2575.
